Abstract

Violations of the law in the field of state administrative management are among the most common in Vietnam today. Complaints are considered an important channel for the state to detect, prevent, and address legal violations in this field. However, for various objective or subjective reasons, some complaints are not resolved or are improperly addressed. In such cases, the law allows complainants to make follow-up complaints to competent state agencies. However, the current legal framework in Vietnam for handling follow-up complaints still has some shortcomings and limitations. This article analyzes the current legal framework for handling follow- up complaints and proposes several solutions to improve these regulations.

Keywords: Complaint, follow-up complaint, complaint resolution, administrative management.