Abstract

The 2023 Law on Medical Examination and Treatment and the 2023 Law on Consumer Rights Protection provide an important legal foundation for safeguarding patients’ rights. This article examines patients’ rights to information, safety, self-determination, personal data protection, and compensation while assessing legal shortcomings and implementation in Can Tho City. The findings reveal uncertainty regarding the respective scope of medical and consumer protection laws, inadequate oversight of consent forms and contractual terms, insufficient protection of health data, and limited objectivity in determining professional errors and resolving disputes. The article recommends clarifying the scope of applicable laws, strengthening oversight of medical service terms, improving health data protection, and enhancing the effectiveness and objectivity of error determination and dispute resolution.

Keywords: Compensation, consumer protection, health data, medical examination and treatment, patients’ rights.