NGUYỄN HOÀNG THẢO NGUYÊN

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Abstract

This study examines work–family conflict (WFC) among office employees and differences in its level according to gender, job tenure, and job position. Data were collected from 413 office employees working at companies in Ho Chi Minh City using the multidimensional scale developed by Carlson, Kacmar, and Williams (2000). The findings indicate that WFC was generally moderate (M = 2.98, SD = 0.61). Independent-samples t-tests and ANOVA revealed statistically significant differences by gender, with women reporting higher levels than men; job tenure, with employees having over 10 years of service scoring higher than the other groups; and job position, with specialists and team leaders or supervisors scoring higher than staff-level employees. These findings provide evidence for human resource managers to develop work–family balance policies tailored to the demographic characteristics of different employee groups.

Keywords: Gender, job position, job tenure, office employees, work–family conflict.