Abstract

Soft skills play an important role in the tourism industry, helping students improve their communication, teamwork, problem-solving, and adaptability to real working environments. This study investigates the current status of soft skills among tourism students at Kien Giang University. The survey results indicate that although most students are aware of the importance of soft skills, their practical training remains limited. Therefore, this paper proposes several solutions to enhance soft skills for students at the university.

Keywords: Soft skills, tourism, Kien Giang University.