Abstract

Academic advisors play an important role in connecting students with the university, guiding and supporting them to complete their studies effectively and on schedule. This study examined the academic advising work at the Faculty of Foreign Languages, An Giang University from the perspective of the learners. It turned out that academic advisors played a significant role in the completion of students’ learning process despite several challenges. They supported students not only in their learning but also in their life both during academic years and some years after graduation. However, a few students showed their unsatisfaction on this activity. To enhance these advisors’ role, the academic advisors, the university and the students should coordinate and synchronize in acting. That is the academic advisors should better know their students, the university should control this activity more academically and the students should self-equip their knowledge of the matter.

Keywords: Academic advisor, academic advising activity, connect, credit-based training, students, support.