Abstract

Cloud computing has become an important platform for modern teaching and learning, yet its use in General Informatics courses at Vietnamese universities remains fragmented. This study examines current practices based on questionnaires and in-depth interviews with 48 lecturers and 1,256 undergraduate students at six universities during the second semester of the 2025–2026 academic year. Lecturers primarily used cloud services for file storage, document editing, and online forms, with Google Drive being the most widely used platform (81.3%), while learning management systems such as Moodle were less common (22.9%). Although 83.4% of lecturers considered training in cloud-based teaching necessary or highly necessary, 70.8% of the curricula did not include cloud computing content. Among students, 88.3% had used at least one cloud service, but only 28.1% recognized it as cloud computing. The study proposes integrating cloud computing into curricula, transferring practical exercises to cloud platforms, providing systematic lecturer training, and establishing platform governance and data protection policies.

Keywords: Cloud computing, General Informatics, higher education teaching, lecturers, students.