Abstract

This article examines the role of emotional intelligence in developing professional fortitude and situational problem-solving skills among students at the People’s Police Academy. From a psychological perspective, emotional intelligence enables future police officers to maintain self-control, demonstrate empathy, and respond flexibly under professional pressure. The findings indicate that, despite their strong sense of discipline, many students have difficulty distinguishing emotional regulation from emotional suppression and may become confused or susceptible to negative emotional contagion when handling complex situations. These limitations primarily arise from a theory-oriented curriculum and insufficient opportunities for experiential training. Accordingly, the article proposes renewing teaching methods, strengthening experiential learning, and enhancing psychological counseling services to support the development of professionally competent, resilient, and humane police officers.

Keywords: Emotional intelligence, People’s Police Academy, professional fortitude, psychology, situational problem-solving skills.